JOBSEEKA HELP CENTRE
How can we help?
Quick answers for finding work, hiring people and managing your Jobseeka account.
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Browse help topics
For workersApplications, proposals, profiles, qualifications and completing jobs.
For customersPosting jobs, reviewing applicants, hiring and job completion.
Trust & safetyVerification, reporting, blocking, evidence and disputes.
Messages & alertsConversations, notifications and marketplace alerts.
Location & nearby jobsLocation access, distance and finding opportunities near you.
Account & profileYour profile, dashboard and account information.
Frequently asked questions
How do I apply for a job?
Open a job from Browse jobs, review the details and use the application/proposal option shown on that job. Keep your proposal clear and relevant to the work requested.
How do I improve my worker profile?
Complete your profile information and add relevant qualifications, credentials, availability and previous work where those options are available. A complete profile helps customers understand your experience before hiring.
How do I post a job?
Go to Post a job, describe what you need, choose the most suitable category/icon, provide the location and budget information requested, then publish the listing.
How do I choose who to hire?
Review applicants from the relevant job, compare their proposals and profile information, and use Jobseeka's hiring flow when you have chosen the person you want to work with.
Why might the distance to a job look wrong?
Job distance depends on the location available to Jobseeka and the location attached to the job. Make sure location permission is enabled for the browser and that the job location is accurate.
Where are my Jobseeka messages?
Open Messages from your account or navigation. Keep job-related conversations on Jobseeka where possible so there is a clearer record of the discussion.
What should I do if there is a problem with a job?
Keep relevant messages, job details, agreements, images, receipts and other evidence. Use the reporting or dispute tools connected to the job where available. See Trust & safety for more guidance.
Where can I see my alerts?
Open Alerts to review marketplace and account notifications associated with your Jobseeka account.
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Still need help?
Use your Jobseeka account tools first so your question stays connected to the right job or activity.